Handle Claims Faster, Improve Claim Accuracy, and Save Money…
All While Improving Customer Loyalty
Our claims processing solution is built to help you optimize the speed, efficiency, and ease with which claims are handled and processed. It will also improve the experience of your customers by providing them with a painless claims reporting process, and equipping them with an interface that keeps them informed and engaged.
Use one system to capture claims and provide claims processing for your customers. Customize the software with your own with personalized branding and application URLs.
Improve claims reporting and claims processing for your products and customers.
Osprey’s Claims Processing Solution is a valuable tool for a variety of different businesses.
Reporting
Make it simple for customers to submit claims, check on claim status, and participate in processing
- Claims reporting and information available online
- Pre-fill customer information
- One spot for everything claim related: forms, uploaded images, resolution
- Guided collection of critical information
- eSignatures
Processing
Flexible rules automatically direct work to the right department and ensure timely completion
- Configurable workflows for each claim type
- Flexible alerts, escalations, and reminders
- Consolidate claim information, documentation, and communication
- Automatic work routing by product, information, or time
Insights
SLA management, dashboards, and exportable reports ensure metrics are available and accessible
- Build your own widgets and dashboards
- Powerful reporting
- Link data from visualizations, claims, and your source systems
Administration
The power to configure and customize your system to suit the specific needs of your business
- Multi-tenant management including client specific reporting web-sites
- White labeling
- User management
- Configurable workflow and processes
Learn More About How You Can Simplify Claims Processing
Read About Other Projects
APG Claims Processing Portal
ChallengeAPG’s standard phone / email-based claims reporting process made it manually intensive to collect and validate claims, collaborate with their 3rd party claims processing vendor, and provide status updates to their customers. The challenge was the creation of...
Cynosure Claims Processing System
Cynosure provides claims processing services, both in its own products and as a service bureau for other companies. Cynosure wanted to maintain competitive advantage, and create a powerful and flexible claims processing platform that would not only support current business needs but seamlessly scale to accommodate future needs and requirements.
Allied Solutions Improving Application Performance and Customer Engagement
Allied Solutions was rolling out a major product improvement across its customer base and wanted to measure customer experience indicators from early application use. These indicators were then used to inform and prioritize ongoing product enhancement and, ultimately,...
