Powering Enterprise-Scale Research Through a Custom Clinical Trial Platform

Background

Client

A leading academic healthcare system with one of the largest research enterprises in the United States

Scale

Approximately 10,000 researchers across hospitals, institutes, and research centers

Osprey designed, built, tested, and deployed a large-scale, enterprise research and clinical trial management platform supporting both human and animal studies. The solution unified research operations, regulatory compliance, and financial management across a complex, multi-institution academic research ecosystem.

Challenge

The organization evaluated several commercial research and clinical trial management systems, but none adequately met its needs. Off-the-shelf solutions lacked the flexibility, usability, and scalability required to support highly complex research workflows spanning thousands of researchers, diverse study types, and multiple institutions.

Rigid product designs, limited configurability, and poor alignment with existing enterprise systems introduced operational friction and adoption risk. The organization required a purpose-built platform capable of scaling horizontally, adapting to varied research models, and delivering a strong user experience without compromising compliance.

Solution

Osprey architected and delivered a fully custom, enterprise-grade research and clinical trial management platform tailored to the organization’s unique workflows. The platform prioritized usability, configurability, and long-term scalability—enabling research teams to work within a system designed around their real-world processes rather than forcing change to fit commercial software.

Core Capabilities Delivered

• IRB Portal: Centralized IRB workflows integrating research and clinical trial technologies

• Human Trials Management: Protocols, applications, participant interactions, and data collection

• Animal Trials Management: Protocols, applications, staffing, and study data workflows

• Subject Recruiting: Outreach, screening, and eligibility management

• Clinical Data Management: Protocol-aligned data capture, eCRFs, and image attachments

• Study Personnel Management: Research staff organization and allocation across grants

• Grants & Contracts: Budget tracking, expense management, and compliance monitoring

• Conflict of Interest Compliance: Collection, tracking, and reporting for investigators and participants

• Budget Builder: Automated budget modeling for procedures, staffing, and charges

• Purchasing Management: Purchase order and accounts payable tracking

• Site & Inventory Management: Study sites, inventories, and clinical team coordination

The platform integrated directly with enterprise financial and HR systems, ensuring accurate cost allocation, real-time reporting, and audit readiness.

Results

• Supported approximately 10,000 researchers on a single, unified platform

• Improved IRB, conflict-of-interest, and grants compliance across institutions

• Delivered real-time visibility into study budgets, staffing, and expenditures

• Reduced administrative burden and accelerated study startup and execution

Bottom Line

Osprey enabled a leading academic healthcare system to operate research and clinical trials at massive scale with greater efficiency, transparency, and regulatory confidence by delivering a custom-built, enterprise research management platform designed for usability and scalability.

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