APG Claims Processing Portal
Assurance Plus Claims Processing Portal Challenge APG’s standard phone / email-based claims reporting process made it manually intensive to collect and validate claims, collaborate with their 3rd party claims processing vendor, and provide status updates to their...
Cynosure Claims Processing System
Cynosure Claims Processing System Challenge Cynosure provides claims processing services, both in its own products and as a service bureau for other companies. Cynosure wanted to maintain competitive advantage, and create a powerful and flexible claims processing...
Improving App Performance and Customer Engagement
Improving App Performance and Customer Engagement Allied Solutions was rolling out a major product improvement across its customer base and wanted to measure customer experience indicators from early application use. These indicators were then used to inform and...